Introduction
Welcome to bushanaya.com. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.
1. General Terms
1.1 Eligibility: By using this website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
1.2 Account Responsibility: You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account.
1.3 Amendments: bushanaya.com reserves the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to check this page periodically for changes.
2. Products and Orders
2.1 Product Descriptions: We strive to ensure that the products on our website are accurately described. However, we do not warrant that product descriptions, colors, or other content available on the website are error-free.
2.2 Pricing: All prices listed on the website are in Pakistani Rupees (PKR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices without prior notice.
2.3 Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or any other issue identified by our team.
2.4 Payment: Payment must be made at the time of placing an order. We accept payments via credit/debit cards, bank transfers, and mobile wallets. The payment gateway used on bushanaya.com is secure and encrypted.
3. Shipping and Delivery
3.1 Shipping Policy: We currently ship only within Pakistan. Shipping times may vary depending on your location. We are not responsible for any delays caused by the courier service.
3.2 Delivery: Once your order is shipped, you will receive a tracking number via email. Delivery timelines are estimates and may be subject to delays due to unforeseen circumstances.
4. Returns and Refunds
4.1 Return Policy: We accept returns only for damaged or defective items. You must notify us within 7 days of receiving the product to be eligible for a return. The item must be unused and in its original packaging.
4.2 Refunds: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 7 business days and credited back to your original payment method.
4.3 Exchange: We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at info@bushanaya.com.
5. Limitation of Liability
5.1 Disclaimer of Warranties: The website and all products and services offered are provided on an "as is" and "as available" basis, without any warranties, express or implied.
5.2 Limitation of Liability: bushanaya.com shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website or products.
6. Intellectual Property
6.1 Copyright: All content on bushanaya.com, including text, graphics, logos, images, and software, is the property of bushanaya.com and is protected by copyright laws.
6.2 Trademarks: All trademarks, logos, and service marks displayed on our website are the property of their respective owners.
7. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Pakistan. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Lahore, Pakistan.
9. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: info@bushanaya.com
Address: Lahore, Pakistan