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FREQUENTLY ASKED QUESTIONS
We accept various payment methods, including credit/debit cards, bank transfers, and mobile wallet payments. Specific options will be available at checkout.
Once your order is shipped, you will receive a tracking number via email. You can use this number on our website or the courier's tracking page to monitor the status of your delivery.
We accept returns for damaged or defective products within 7 days of delivery. The item must be unused, in its original condition, and in the original packaging. Please contact us at info@bushanaya.com to initiate a return.
Refunds are processed within 5-7 business days after we receive and inspect the returned item. The refund will be credited back to your original payment method.
Yes, we offer exchanges for items that are defective or damaged. Please contact us at info@bushanaya.com to arrange an exchange. The replacement item will be shipped to you once we receive the original item.