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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, bank transfers, and mobile wallet payments. Specific options will be available at checkout.

How can I track my order?out.

Once your order is shipped, you will receive a tracking number via email. You can use this number on our website or the courier's tracking page to monitor the status of your delivery.

What is your return policy?

We accept returns for damaged or defective products within 7 days of delivery. The item must be unused, in its original condition, and in the original packaging. Please contact us at info@bushanaya.com to initiate a return.

How long does it take to process a refund?

Refunds are processed within 5-7 business days after we receive and inspect the returned item. The refund will be credited back to your original payment method.

Do you offer exchanges?

Yes, we offer exchanges for items that are defective or damaged. Please contact us at info@bushanaya.com to arrange an exchange. The replacement item will be shipped to you once we receive the original item.

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